Privacy Policy

Internet privacy is an issue that "the detail" ("we", "us", "our") takes very seriously. Please read the following policy to understand what information "the detail" collects about you and how we will treat that information.

  • What information do we collect and what is it used for?
    • Much of the information collected by us is anonymous and cannot be traced back to a specific individual, however to take advantage of some features of this site you may be required to sign in/register with a service. At which point we will store such details as your name and email address.

      At various stages of using the website and services we may collect your IP address in the interest of security or to help diagnose problems with our server.
      • to notify you occasionally about important changes to our site and new services;
      • to communicate with you and respond to your inquiries;
      • maintaining our records and for other administrative purposes;
      • tracking activity on our website;
      • protecting our websites and systems against unauthorised access;
      • improving the quality of our service.

Cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to AboutCookies.org for help.

Third Party Cookies

When you use our website, you may also be sent third party cookies.

Google Analytics

Purpose: We use Google Analytics a web analytics service provided by Google, Inc. to evaluate how our customers navigate to and through our website, how long customers spend visiting our content items and how often they return to visit our website. This data (including your IP address) is collected via cookies will be transmitted to and stored by Google on servers in the United States.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Google Analytics also assists our marketing colleagues to track the effectiveness of the money we spend on our digital marketing campaigns. Where a customer chooses to try our services, we are keeping an aggregate record of how long this takes.

Google Analytics cookie details

Clickstream Data

  • We collect click-stream data and HTTP protocol elements through access logs. This information is not personally identifiable and is used for Web site and system administration including: research and development, user analysis and business decision-making.

Security

  • We use industry-standard encryption technologies when storing passwords. Unless manually reset by a "the detail" administrator to change account privilages or to provide assistance to the account holder all passwords are identifiable only by the account holder.

Sharing of Information with Third Parties

  • "the detail" respect the privacy and confidentiality of all information and pledge not to sell, loan or give any personal data to third parties, save for the limited purposes set out herein or if required to do so by the law governing the United Kingdom.

Your consent

  • By using our website you consent to the collection and use of the information you provide to us.

    We reserve the right to modify the content of this privacy statement and related business practices at any time by posting updated text on this site on an ongoing basis, if you are concerned about how your information is used, you should check back at our web site periodically.